London Underground to end ‘ladies and gentlemen’ announcements in bid to become gender neutral
Transport for London (TfL) is going gender neutral.
Last week, TfL advised station staff to replace phrases like ‘ladies and gentlemen’ when making announcements. “Good morning everyone” will now become “Good morning everyone” in a bid to make passengers feel more comfortable.
Pre-recorded announcements in stations across the city will also be evaluated and possibly changed to correspond with the new advice.
Campaigners argued that referring to passengers as ‘ladies and gentlemen’ is “outdated” and something that “belonged to yesterday”. The new announcements are an effort to reach out to people who are gender non-binary.
Mark Evers, director of customer strategy at TfL, told Metro that the organisation wants “everyone to feel welcome on our transport network.
“We have reviewed the language that we use in announcements and elsewhere
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