London Shangri-La on embracing LGBTQ+ guests – including throuples

Kurt Macher, the General Manager of Shangri-La The Shard, London (Image: Pexels by Andrea De Santis/Provided)

Kurt Macher, the general manager of Shangri-La The Shard, London has spoken with travel editor and 2024 Attitude 101 travel category lead John O’Ceallaigh about how his career in hospitality gave him access to the world and why it is so important for his staff to respect each other and their LGBTQ+ guests.

The Shangri-La The Shard, London is located in London’s tallest building (Image: Pexels by Andrea De Santis) John: Are there ways in which your identity drew you to the travel industry?

Kurt: Growing up in a small Austrian village in the 80s, where being gay was less accepted, I saw a career in hospitality as my ticket to explore the

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